Contact

The quickest way to reach us is by email at info@melbarose.com. We aim to reply within 24 hours on business days.

How to reach us

• Email: info@melbarose.com
• Contact form: fill in the form below and we will reply by email.

Customer service hours

Monday to Friday, 9:00am to 6:00pm (Sydney time, AEST/AEDT). We are closed on Saturday, Sunday and public holidays. Messages sent outside these hours are answered on the next business day.

Help us help you faster

If your message is about an order, please include your order number and the email address used at checkout. For a faulty, damaged or incorrect item, please attach clear photos.

Quick answers

You may find what you need in our help pages:

• Track Your Order
• Shipping Policy
• Returns, Exchanges & Refunds
• Payment Methods
• FAQ

Company details

MELBAROSE is operated by Mingopro L.L.C. Please note that our business address is not a returns address. To return an item, email us first and we will send you return instructions.

MELBAROSE is operated by Mingopro L.L.C
Email: info@melbarose.com